"I hope you're not going to base your corporate billing procedures on a "Value Added" scenario. I might owe you a million dollars if so. Great job you guys."
Michael A. Fidelholtz
Controller, Form Tech Concrete Forms
Cleveland, Ohio

An organization's response to regulatory and compliancy requests can be a huge drain on the organization's internal resources.
In many situations, when a regulatory agency requests information, the organization's only viable means of accomplishing the response is to put on-hold the current activities of those individuals within the organization and reassign them to the regulatory or compliance requests until completion. This can have a devastating effect on completing work that is vital for the organization. Regulatory agencies often have strict timelines, very broad inquiries and of course total control of the situation. An organization needs to respond and should respond to the requests in-full, but nothing more. This needs to be accomplished as quickly and efficiently as possible so that the regulators are made happy with the progress, the organization isn't spinning its wheels on non-productive tasks, costs are kept down and overall confidentiality and morale of the organization is not affected.